Parker Dewey offers a variety of ways to connect directly with our team whether you need support, want to hear the latest best practices, have a question from a student or employer, and more.
In this article, you will learn about how to connect with the Parker Dewey team and get the help you need:
You are always welcome to set up a meeting with the Parker Dewey team! Depending on what you'd like to discuss, here are the best meeting links to use:
If you are not sure, contact partners@parkerdewey.com, and we'll make sure your question gets to the right team.
Parker Dewey hosts a monthly webinar for partners or prospective partners with information on how the Parker Dewey platform works and how to make the most of a Parker Dewey partnership. This webinar generally lasts about an hour and is recorded in case you are not available to attend "live."
Once you register for the FAQ webinar, you will receive the details and calendar information via email. The webinar registration page also contains links to the last session's webinar recording and slides so you can access the information right away instead of waiting for the next event.
You can find all other webinars and upcoming events in Parker Dewey's monthly list of Partner Content.
By viewing this article, you have already found Knowledge Base, Parker Dewey's Help Center. This library of resources has content for all of your stakeholders including students and employers. Knowledge Base contains helpful resources including:
Parker Dewey's Support Team is available for all users who have a question about their existing Parker Dewey account (partner, student or employer). The Support Team can help in a variety of ways including, but not limited to:
The Support Form is designed for individuals who already have a Parker Dewey account. Users who do not have an existing Parker Dewey account should use the Contact Us form so that your question is routed to the best member of the team.
To ensure that you are receiving Parker Dewey's emails, you can add Parker Dewey to your safelist. This will reroute Parker Dewey's emails away from your SPAM folder.
The safelisting process differs between email providers. Refer to your email provider's associated help documentation for information on how to complete this process. Here are instructions from some of the most popular email providers:
Safelisting in Exchange 365 and Outlook 2016
Safelisting in Outlook Connected to Microsoft Exchange Server 2013 and 2010